WHAT IS A LA MODE?
A La Mode stands for a Modern Renaissance lifestyle. We make Inspired Clothing for multi faceted modern thinkers, doers, lovers, makers and artists. It is for exceptional men like you who have moved beyond fashion.
A La Mode lies at the confluence of fashion, artistic living and human potential.
Who is a Modern Renaissance Man ?
The Modern Renaissance Man is multi faceted, limitless, all encompassing and constantly expanding limits of human potential. He is by choice, not only a 'Jack of All Trades' but also a 'Master of Many'.
He is a modern thinker, doer, lover, creator and an artist all rolled into one. He is not limited by his profession or specialization. He believes in pursuing mastery over many things.
How does A La Mode enable a Modern Renaissance life ?
We make apparels that have an impeccable style inspired from art, culture and humanities. We are obsessed about breathable natural fabrics like linen, ‘feel good-look good’ modern fit, imaginative colors and finesse.
We hope you enjoy wearing an A La Mode and go on to create your own magnum opus.
WHAT IS ALAMODE RECOMENDS?
How do we treat shopping less like data and more as an art ?
That's the question we asked ourselves. The answer lies somewhere between data and human taste.
What most e-commerce companies do is using data mining algorithms to recommend stuff you are most likely to buy. While it sounds like an impressive tech, we feel Modern Renaissance is more about human imagination and taste.
So instead of some solid computer science, we rely on real people with fine taste in fashion and global trends to curate styles that we think you'd like.
Expect a point of view, similarity, newness and a whole lot of imagination.
CAN I CHANGE/CANCEL MY ORDER?
Yes, you may change/cancel your order if it is not yet dispatched. To do so, please get in touch with our Customer Care Team at firstname.lastname@example.org with your order number and your request . You will need to do so as soon as possible as orders are sometimes shipped immediately.
WHAT HAPPENS IF AN ITEM ORDERED IS OUT OF STOCK?
Our Customer Care Team will get in touch with you and a refund request will be put in motion. The refund will be processed directly into your debit/credit card account used to make the payment. It usually takes 10-15 working days from when the refund request was raised for the amount to reflect in your account.
HOW CAN I CHECK THE STATUS OF MY ORDER?
we will send you timely updates via email and SMS apprising you of your order status. Incase you require further information you can contact our Customer Care Team at email@example.com.
HOW DO I REDEEM MY STORE CREDIT/VOUCHER?
Enter your voucher code at the checkout and the voucher amount will automatically adjust and reflect against the total amount.
IS THERE AN ADDITIONAL SHIPPING CHARGE?
We have free shipping across India for all orders.
HOW LONG WILL IT TAKE FOR MY ORDER TO REACH ME?
We dispatch our products from Monday to Saturday, and it takes another 3 to 10 working days for the order to reach you based on your location.
Locations of delivery Within Maharashtra : Please allow 3 to 4 working days for the courier to be delivered Metros : Please allow 4 to 5 working days for the courier to be delivered Non-Metros and Interiors : Please allow 5 to 10 working days for the courier to be delivered
WILL ALL THE ITEMS IN MY ORDER BE SHIPPED IN THE SAME BOX?
We try our best to dispatch all products in one shipment for your convenience.
HOW DO I KNOW IF AN ITEM IS ELIGIBLE FOR RETURN?
Most of our items can be returned/exchanged for a new product, store credit or refund. We adopt a 15-DAY FREE RETURN / EXCHANGE policy as long as the returned products are unused, unwashed, and returned with all original packaging and tags. If the product purchased during any promotion period or sale, return/exchange is eligible for store credit only.
WHAT ABOUT MY MONEY?
If you opt for a credit voucher, you will get a credit voucher for the whole amount you paid which is valid forever. If you opt for a refund, It usually takes 10-15 working days from when the refund request was raised for the amount to reflect in your account.
WHAT IF I RECEIVE A DAMAGED / DEFECTIVE /WRONG PRODUCT?
We Quality Control all our shipping and packaging processes, but in rare circumstances, if you do receive a damaged, defective/wrong product or an incomplete order, simply get in touch with us within 48 hours of receiving your order with pictures at firstname.lastname@example.org and we will take care of the rest.
DO YOU HAVE A REVERSE PICKUP SERVICE ?
Yes, we have a free reverse-pickup service.We will arrange for a representative of the courier company to pick up the product from you in 3-5 working days. Please keep the parcel ready and packaged as you have received it with all the tags and original packing intact and enclose a copy of the bill or a paper with your order number. In case your pincode is not serviceable by our team, you will need to courier the product back to us at your own cost and we will be sure to reimburse an additional Rs. 100 in the form of store credit.
WHAT IS THE PROCESS TO RETURN A PRODUCT?
Contact our Customer Care Team at email@example.com . We will need the order number , products you wish to return and the reason. We will take care of the rest from there.
HOW LONG WILL IT TAKE TO PROCESS MY RETURN?
It will take 15 to 20 working days for you to receive a replacement, store credit or refund.
WHAT PAYMENT METHODS CAN I USE?
We have a number of payment methods. Choose the one that is most convenient for you.
Online Payment via Credit or Debit We accept Visa, MasterCard and Maestro cards. You can also pay using your Paytm wallet.
- GIFT CARD
HOW DOES A GIFT CARD WORK?
You can send a gift card of any value to your friends and family with absolute ease. We email the gift voucher code to the recipient on your behalf along with a message.
HOW CAN I USE MY GIFT VOUCHER?
If you have received a gift voucher, all you have to do is shop and on the checkout page, enter your gift voucher code in the discount code section. Your gift voucher will automatically adjust against your total amount.
- MY ACCOUNT
HOW DO I REGISTER?
You can register by clicking on the Login link . It's an easy way to be in the know about everything and keep track on your order status. You even checkout faster on all future orders once you sign up.
I DON'T REMEMBER MY PASSWORD?
Select 'Forgot Password' on the log-in screen and you will immediately receive a 'reset password' link on your registered email ID with us.
CAN I EDIT MY PERSONAL INFORMATION?
Yes, it can be done in the 'My Account' section.
HOW DO I UN-SUBSCRIBE FROM YOUR SERVICES?
You can Subscribe/Unsubscribe from our services anytime from the 'My Account' section.
OUR REGISTERED OFFICE
S.H.O.F , c-203,
Mhatre Pen Building,
S.B. Marg, Dadar (w),
Mumbai – 400028.